FAQ's

Que - How can I book vacation packages & flight ticket with Travalake?
Ans – Vacation Package (s) can be booked by calling us at our toll –free number. And for Flight Ticket (s) you can call us or you can directly book online.

Que – Can I make booking over phone?
Ans – Yes you can book over phone by talking to our travel advisors or you can book online.

Que – How can I make booking for group travel?
Ans – For group booking requests can be mailed to us at helpdesk@travalake.com and our advisors will revert to as soon as possible. Or you can call to our toll free number with all the details and our executive will do the rest for you.

Que – How do I know that my booking is confirmed?
Ans-Whether you have made booking online or via phone, a confirmation would be sent to you via e-mail, which includes your reservation number and all the travel details.

Que – Can I make a hotel reservation for a destination not listed on the website?
Ans – You can send us a request at helpdesk@travalake.com alternately you can contact our travel advisors via phone with options for property and holidays as per your requirements.

Que – How do I cancel or change my flight?
Ans – If you want to change or cancel your flight you need to contact our customer care and then the executive will contact the airline and do rest for you confirming you the exact fee and charges applied by the particular airlines.